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The reservation was not honored when I got to the airport. Nobody was there to pick us up and when I called for pickup they pretended to have lost my reservation but they somehow knew that I had reserved a mid-size car. After a long 6 hour flight, I had no car so I had to start all over with a reservation from a different company. I will never rent from United Auto Rental again. Never. Not ever.
Awesome service, very economical. The guys behind the desk were very friendly. We had a flat tire the last day we were using our minivan, but that had nothing to do with United Auto Rental. They were great, will use them again.
Great rate from Las Vegas to ABQ one way!
good service
Great!
Prompt, courteous, affordable!
Tom and Jacob were great. We had an excellent experience.
Staff was very professional & courteous. Curbside pick up & drop off is awesome!
No line, helpfull people, got a ride to the airport - would recommend !
When I tried to pay the tolls online, they needed to know dates, times, and roads, I did not know I needed that info.
I called many different people and got lots of different answers: They should have offered me a toll pass; I can add it when I bring the car back; I need to go there and add it before I take the car back; They don't offer that service at that location. Assuming that location doesn't offer it, then as a customer service they should inform you to track date, time & road.