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No line, helpfull people, got a ride to the airport - would recommend !
When I tried to pay the tolls online, they needed to know dates, times, and roads, I did not know I needed that info.
I called many different people and got lots of different answers: They should have offered me a toll pass; I can add it when I bring the car back; I need to go there and add it before I take the car back; They don't offer that service at that location. Assuming that location doesn't offer it, then as a customer service they should inform you to track date, time & road.
Thanks
Helpful,friendly staff.
The van was not ready for us right away which did not start things off well. We did get one to use 12 seat one for a few hours. It did cut into so time driving back and fourth to get the new one 3 hours later. Other than that, it was very good! Jacob and his driver were very pleasant to be around!
Staff was excellent. Thank you.
Jacob was great! He provided an excellent service in a very cheerful manner. Kudos to him.
The car was a 2015 and was a nice car the only thing it didn't have was cruise control. I thought all cars had cruise control.
We want to mention both Jacob and Julian as they were excellent in providing assistance. I doubt if United Auto Rental has better employees than these two men.
I don't want to enter a comment, but this survey is requiring me to. Luckily, I wasn't annoyed enough to change everything to a poor rating.