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prompt and courteous! will recommend.
Yes all of the above. Gave good direction , polite courteous. Would recommend to others and thinking of renting again in near future! Thanks for great experience!!
My reservation was lost and they did not question (but prob good thing I had my paperwork). Picked me up promptly and service was excellent. Confirmed there was an error during the online registration process got it straightened out and put me in a rental quickly. All employees were friendly and good company during the process.
Thanks,
Jonathan
The guys here were really great and I will definitely rent from there again....and I did the last time I was in town as well.
The staff was fantastic! Your driver was prompt and courteous picking us up and your rental agent was so knowledgeable, friendly and helpful that I assumed he must be one of the owners. (Who else would work so hard to make the company a success, right?) we will rent from you again and heartily recommend you to travelers to the SoCal area!
Battery died when we were in Carlsbad - 60 miles from pick-up. Tom arranged for AAA to jump the vehicle & reimbursed us for our inconvenience. Great Experience . Will rent from him again
The staff at San Diego was very courteous and helpful. They helped in installing the child's car seat which we particularly appreciated.
Best price. Very friendly service.
The employees were so friendly and helpful.
The van we rented was horrible. Could not go over 60-65MPG because it started shaking and vibrating. We thought it was because it was empty but even fully loaded with 15 passengers it was the same. Several people on the road slowed down and pointed to our wheels were a problem. We kept stopping to see but could not tell if there was an issue. When I returned the van all they said was ok we will have it checked. I am sure the pervious renter told them the same thing but they did nothing.