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I expected a newer vehicle, it had >57K miles. Key fob battery went out 1/2 way through trip, and I was locked out of car. Valet key did not fit driver door. I just kept pressing the button until it finally unlocked, but then could not lock the car for the remaining trip--VERY inconvenient. No safety check? Front turn signal did not work, wipers were old and license plate tag was dated 2015. While customer service was very good, the actual car left much to be desired.
User friendly and great customer service.
Car was a little scratched and motor was very loud
everybody was very nice.
none
Great customer service. I will use them anytime I am in this area.
The person who give me cats was very rude as well the car make noises and shaking when I turn the ac on
My rental was GREAT, it took a little while to get picked up. The car that came to get me, WAS my Rental, and luggage wasn't moved again (REALLY LOVED THIS part). The car was nice and clean. I was able to enjoy my vacation. They were located near the airport (ONT), and renting was a breeze. I called a day early to let them know I timed my arrival wrong, and they said no problem. I'd RECOMMEND this Car Rental Company. I'm GLAD I took a chance on one other than the big 3 or 4. Tell Chris, thanks.
thank you for the great experience with your agency.. I will be using it again the price was great, car and service was wonderful. thank you again.
Courteous and prompt shuttle driver. Upgrade in vehicle with same rate. Great experience and will use again.