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I was expecting "a jetta or equivalent" and got a small, older Kia without much power. There were cigarette burns in the seats and lots of scratches on the car - not quite what I was expecting, but it got me around just fine, so it was ok.
Car had an extremely run down and corroded battery. It did not start after packing up to leave camp (no lights were left on or doors open), and the first contractor we had over to look at it said it was dangerous to jump it. My friend missed her flight while we looked for a way to get to the airport on time. All the company did was waive 1 day of the rental, which does not come close to covering the cost of rebooking a flight and the stress of being stuck out in a campground with no service.
i had a good experience. i wish they were open before 8am, but they came and picked me up right away
Only downside was I did not know that no-one would be there to take me to the airport when I left. If all of John Wayne Airport traffic cannot leave until 7, maybe there could be someone there at 5:30 to take people to the airport if they have early flights?
The rental car got us there, but it was in poor condition visually. Also one of the sliding doors did not open from the inside and the interior front lights did not turn on.
Excellent and Easy check out and check in!
The car was fine, the service was bad. Nor friendly or helpful, plus an extra insurance was charged which was no where indicated on the website.
The staff were very courteous, the car was adequate, nothing too great
Good value
Great business! The staff was super friendly and the whole process was so easy! SOOO much better than the chaos at the other big car rental companies!