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Wonderful experience, very professional and dependable. Will use them again and again!!
We reserved an intermediate, upon arrival the intermediate we reserved was extended to another customer. They only option available was a compact - at 7pm in the evening with 2 small children we had no option but to take what was available. They should of asked for the car to be returned since it was reserved by another party or contacted us so we could decide beforehand to make other arrangements. The car was small an inconvenient.
When talking to me he did not go over the fact that because I was bringing the car in before they open that they were going to charge me for that I was not made aware that until after the fact
We were in and out with our vehicle in minutes. Great service, vehicle was clean and when we brought it back it was easy to check back in and they dropped us off right where we needed to go.
Our tag was expired on our car. We did not notice until our last day which was fortunate.
Great service! Nice car… easy pick up and return
Great help at the counter
Thank you Diego for all your help . I highly recommend United Auto Rentals
Smaller company but sometimes when you go smaller you get better service. This was 100% true. Offers shuttles to and from airport. They are definitely willing to go extra mile for you. No hidden secret fees. I got a car better then what I expected.
Your employees have excellent attitudes. I could not have been happier with the service I received. But, I need to say, for some reason, my upgrade came out to over double than originally quoted but was too embarrassed to say anything. The car I reserved looked small and old so I asked about a small SUV. You didn't have one available. Therefore, I was forced to take what you had available which was more expensive. I do not experience this with Enterprise as they have plenty of vehicles.