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Super great experience!
Asked for a weekly rate after the rental started. They wouldn't give me one. Being in the car rental business myself I found this odd as we strive to rent out as much as possible.
I am happy to rent from United Auto Rental. The United Auto Rental staffs were nice,helpful, and courteous. The minivan I rented was very clean and the seats were comfortable. I will definitely rent from United Auto Rental again.
The value for the money can not be beat. Easy pick up process. No hard sales on extras services. Plus additional drivers are not an extra charge. (Even for 21 year olds. ).
And they let us leave the car in the parking garage at John Wayne, and they came later and picked it up. Could not have been easier. Will definitely rent from them again.
friendly
I really liked these folks/business.
I found it better than renting from a big name company
The folks at United Auto Rental were fantastic: they picked us up at the airport, walked around the rental car with us, and even gave us a courtesy call on the day of return to let us know when their last shuttle to the airport was (we weren't going to the airport after returning the car, but it was great that they called us to let us know!). When we returned the car, everything was quick & efficient, too. Great job all around.
All was good although the site was a challenge to find
Out plane and hotel situations were absolute disasters for this trip, United Auto Rental nearly made up for it being being fast, courteous, and professional.