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I scheduled the wrong day for my pick up. They said they had no cars available. As we were getting ready to leave they came out and said they had one that was dropped off. After some frustration, they saved our trip!
We were totally happy with the experience. Just be warned that, if you don’t fly into Orange County Airport the same day, there is a mileage limit. No problem for us this time but it could have been.
Great company. Definitely will use again
The car had over 116,000 miles, the side back doors would not open from the inside, despite checking the child safety locks. The trunk was completely dangerous and would come smashing down on your head or hands. The front USB port would not work.
Staff was super friendly
United Auto Rental is a little secret I’m glad I stumbled upon. Dont let the fact that you may have never heard of them scare you. In fact, just the opposite should be the case. The other guys don’t care about you because one bad review from a company like enterprise is just another drop in the bucket. United Auto Rental, however, cares about each and every person they help. The whole process went so smoothly, we where treated so well, and it’s the best price you will find. Go with United
While the company was off-site from the airport, we didn't have to wait too long to be picked up, in the car that we were renting. The agents at the office were helpful and efficient. They provided good directions for returning the car at the airport as we were returning the vehicle before the office opened. Excellent and cost-effective rental
It was easy, affordable, and the guys at the office + the driver were super nice. Thumbs up!
Prompt service!
The car was a very rough ride (needed new shocks). It also had a smoky smell. All the staff was very friendly.