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All was good although the site was a challenge to find
Out plane and hotel situations were absolute disasters for this trip, United Auto Rental nearly made up for it being being fast, courteous, and professional.
Great experience.
Thank You
Prompt at picking me up and taking me to the airport.
Picking up and returning car is easy and quick. Hope can rent car from United Auto Rental again.
The agent was very nice. The car on the other hand was not as clean as I expected it to be. There was garbage under the seat that had gum all over it. The breaks on that car need to be replaced or looked at because they made a lot of noise and the ceiling in the car looks like it is never cleaned. I was going to clean it myself but I’m not getting paid for it so I didn’t. But these are things that should be cleaned after every use. Also I got 75 dollars taken from my bank after I checked in.
United's price was almost half of what my AAA membership quoted me with the bigger, more brand name rental agencies eg) Hertz etc.. It was well worth my time and money to rent from United!
Staff took great effort to note vehicle condition; policies regarding out of state travel could be more clearly posted (posted in-store about no travel to Mexico but not about only CA, NV, AZ only).
great service