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Good prices & prompt pick up. However, if you have an unexpected emergency and end up hospitalized (like I did), very difficult company to work with. Small rental company, and no one able to return car for me. I continued to be charged for car, and I had to call a friend from another state to come out to return to United Auto Rental. It was a very costly ordeal, and still charged the extra days.
We rented a good car (hyndai Elantra) for a very reasonable price. We have rented here before and their service was great last time (car had issues). The only comment on the most recent rental was that the interior of the car needed to be cleaned. There were lots of stains on the seats which detracted from the experience.
Car was dirty. But I guess its what I get for affordable rates.
Service was good. The car quality was poor with dents throughout and basic amenities.
Hold the $550 when I return the car charge me $163 and have to wait 3-5 days to release the $550 doesn’t make sense
Hold the $550 when I return the car charge me $163 and have to wait 3-5 days to release the $550 doesn’t make sense
The car did not operate to standard and company response to malfunctioning equipment was dismal. Overall experience was horrible.
Everything was great, we we’re very happy with our experience and would recommend again.
We could tell that the previous renter had smoked in the car, which was a disappointment to us as we are non-smokers. However, the car rental company did its best to minimize the ordor, which really was not their fault.
Financially this was the best deal in Orange County......50% and more cheaper than the major car rental companies. I have no regrets, everything was as advertised. I would definitely use them again.