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The office staff were very helpful.
Friendly staff. The building/office itself was old and stinky.
It was nice that they did not try to up-sell me anything.
Great value, service. the only very minor glitch was that they pick you up in the car you are going to be driving. We were looking for a marked van, so it took a bit for them to find us. It was easily resolved and I will rent from them again if given the opportunity!
I received the car with hardly any gas in it. The clerk said there was enough to get me to Palm Springs. The empty light showed up when I was only 1/2 way there, and it was raining. I got off of the freeway and had a tough time finding a gas station. I finally did, but this was a definite inconvenience. Upon return I related this problem to the clerk, and she did give me a deduction on the amount I owed. It would have been better to start with a full tank. I returned it with 3/4th a tank.
i waited 75 mins to get the car. and it was dirty. last day the battery died. anyway they didn't charged me for 1 day for compansation, which was a kind move
Agent was great. , driver was very friendly
What a wonderful experience! I am always wary when renting a car off site from the airport but United did an amazing job! The guy who ran the shuttle was so kind and answered all my questions about the area. The car was clean and ran smoothly my entire trip. Can't say enough good things!
Great price and location.
The staff were excellent! There had been a mix up on the type of car I had requested. They had me down for a mini van. I was given another car which was fine. I understand mistakes happen and they corrected it fast and to the best of their ability. I already have a car rented for March.