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went smoothly. Maybe I didnt see it but I wish I had known that they would pick me up and I didnt have to go to the rental area
This rental company is amazing. They were there within a few minutes to pick me up when I arrived at the airport and it didnt take long to do the paper work. The gentlemen that were working that day were so friendly and so so helpful. They even offered to print me up a map to my hotel so I wouldn't get lost.
I would recommend this company to anyone and if I have to rent a car when I come back to cali again i will sooooo be coming back to see the guys at Untied Auto Rental.
Best car rental experience I've had in years, possibly ever.
Great service, great car, great price!
Customer service was great and the price unbeatable. The only issue I had was that the car I was given smelled of cigarette smoke.
Requested for ford focus, upgraded to Volkswagen Jetta, with multiple problem, loud noise from the engine, driver side door and the vehicle hesitates and jerks when accelerating . I called United Auto Rental office and reported these issues and unable to resolve it, other than asking me to return the car to Ontario for an exchange while i was at conference Anaheim. Unfortunately, I couldn't drive that far and miss the conference. The car was at three quarter of fuel tank and not disclosed.
I was completely satisfied with the service, staff and the vehicle. The cost of the rental was so much cheaper than the other rental agencies. I love this place!
Car ran as if it needed a tune up.
They were very helpful and the best priced around by far!
Processes about being pickied up in your car and taken to the office to do the paperwork and dropping the car off in public parking was different but no hassle either.