Very good and helpful customer service since first call
Thank Tracy Poor for your help to all process
Price was very good and vehicle excellent definitely I will use Van Rentals again in our next travel
GOOD JOB team 👏 👍 👌
Tracy helped my throughout the van rental process and was patient, courteous, and attentive. He made a potential stressful process seamless and pleasant. We appreciated his service.
They’re incompetent and lack basic inventory management skills. Less than 24 hrs prior, 15 reservations were canceled via email. It’s a costly mismanagement action on their part but I am the one to suffer. We had to scramble at the last minute to figure out transportation for our trip. A refund alone wouldn’t adequately suffice; I still haven’t received it. We spent more money on Plan B. Had roles reversed canceling would’ve been very costly for us. You’ll regret booking w/AVR- DON
Location far but we make it work. Van felt it kind of heavy you can hear the engine like it was too much weight and had a slow response meaning that when I pressed the gas it just went up in the rpm range and moved slow. Mr. Toni very polite, proper communication and the van was clean no cigarette smell (that it was great we don't smoke, and my son is allergic to that smell so the fact that it was a clean air was amazing)
Loved the van. Very roomy and a smooth ride. Fit 6 adults and 6 large suitcases with ease. Perfect for our trip and the entire rental experience has been easy and professional. Definitely renting from United again.