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Communication in advance with Tracy was great. Had to wait quite a while for the budget parking shuttle. Didn’t have lockbox code easily available but Hugo and Tracy solved the problem quickly. Van was great and just as described. Perfect for our family’s needs.
Everything went as planned.
The agent Tony was very helpful and flexible with some changes made to the reservation. Would highly recommend.
Tracy did an excellent job of providing great customer service. His communication made the process a breeze. The van was great, clean and ran well. Great experience and I've already recommended United Van Rentals to a friend. Thanks.
The whole experience and the car was great. My agent Traci Poor went way above and beyond to help me; I really appreciated that
Easy pick up and drop off with clear instructions
Tracy was a pleasure to work with. He was very accommodating, informative, and professional. He helped us the whole way through and was an absolute gentleman. The location was easy to find, and Tracy came out to greet us right away. The van was immaculate and ready for us on arrival. Everything was perfectly smooth from beginning to end. Thank you for the great service!
Smooth experience, would rent again!
Tracy was so helpful and friendly. I had such a good experience renting from you.
Tracy was extremely helpful. I'll definitely recommend United Van Rental to others.