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The rental services was great. I wish they could upgrade their units to the most recent models of all available rental van units that they have and also add more units for every van available for rent
Agency reply:
Thank you for the review. We have been unable to get new vans for the last two years. Manufactures stopped making them. Do I need to say why. The end of last July, we received 14, 2022 Mercedes Benz Sprinter vans. The first on the market. We are still waiting on the new Ford Transits. Hopefully by the fourth quarter of this year. Please don't write negative reviews when you don't understand what you are posting about!
Personable small outfit at the John Wayne Airport [SNA]. Easy in and out compared to the large rental companies.
Agency reply:
Thank you.
The staff was very helpful and accommodating through the whole process.
Agency reply:
Thank you.
The rate was unbeatable! But you get what you pay for. The van was in rough shape with rips, tears, bumps and bruises everywhere. Drop off and pick up were easy and instructions were clear. Hotel were you pick up the rental is 11 minute from the airport, so make sure you arrange for an uber or friend to drive you over. If you don't mind a van with some character for a good price, this is a good choice!
Agency reply:
We have do have 2022 Mercedes Benz Sprinters available for rent. The new Ford Transits are not available until later this year. You chose to rent the older vans we have at a discounted price. The new vans are more to rent. Our office is two miles north of the airport. .5 miles from the strip.
Will rent again
The vehicle I requested wasn’t available but they gave me anothyvan and it worked out perfect. Thanks
Great service!
It was an easy pickup at the LAX Economy Parking lot. Just be aware that you will need to pay the parking lot fee from the time the vehicle arrives in the parking lot to when you pick it up. Send someone for the van immediately after you get off the plane to shorten the time it’s in there.
I wasn’t expecting to pay an $11 fee.
I can’t express how satisfied we were with our rental. When trying to find a reasonable solution for our family of 7 and luggage the traditional rental companies weren’t an option. United made everything easy and the vehicle was perfect. Thank you!!
My rental was one week. I was expecting 200 miles per day but at the end i only got 1000 free miles. Too late to back out of contract. Got charged the 499 miles extra. Not happy about that coz i calculated my miles before I rented and iknow iwas going to have about 1500 on my trip. It says unlimited miles then it went to 1200 miles and then changed to 1000 miles.