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It would hv bn better if vehicle had no bigger dent before renting it out, like I noticed at front bumper
Following the instructions, the van rental was fairly straight forward. I would suggest looking into the Bluetooth connection, as my phone kept disconnecting at random times.
It was a great experience start to finish. Van was exactly what we needed. It was waiting for us and the drop-off was a breeze. Definitely will rent again.
Had Problems with the brakes on the front end 5 days into the rental. However they delivered a replacement van right to our motel the next morning. There was a lot of signing of paperwork but we were taken care of. We did have to return the van to their office the next morning to trade out for our original van again. After that no problems really. I felt like the price was a bit for the value received, However was in line with other prices I had found while searching for van rentals.
This was a good van. A bit hard to find exactly where van was parked but workable in the end. The office personel were available & helpful & personal! I liked them!
We had a great experience interacting with Tracy and Louis at United Van Rentals. The vehicle was clean and worked great for us.
Thanks!
Good rental service!
The pick up and drop off was really smoothly executed. They honored all requests, location pick up, van type (they originally said that it might not be available, but they somehow made it happen, thank you!), and amount of car seats. I originally was going to book the 15 passenger van as we weren't sure if more people were going to be joining us. But after they heard our concerns about the amount of luggage we were bringing, they suggested we book 12 passenger van instead and it was perfect!
Tony has great customer service and communications skills. I will definitely be doing business with again! Thank you.
Tracy was super helpful and pleasant to deal with. Excellent customer service. Highly recommended.