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I prefer a rental with unlimited mileage but otherwise it was great.
Overall great experience. Price was good. Vehicle was great and clean, only issue was lack of back up camera. Instructions was clear and precise.
Good rates
Tracy was helpful and quick with the process.
Best experience renting a van. Very professional prompt and convenient.
Tracy was great. Definitely going to rent again.
Thanks
Daniel
I especially appreciate the excellent customer service from Tracy: on the scheduled pick-up day, he called me in the morning to notify my reserved van has some issue and he asked me if I can come in a little bit late. In less than two hours I got another call that they've switch vehicle and ready for me to pick it up. The vehicle stayed in good condition throughout my trip.
Bluetooth media connectivity would be a nice addition.
Very good overall experience. Very good communication. Van was as expected. Office was closed when I brought back the van, but check-out was as expected. Based on my experience, would rent with UVR again.
Incredible company. Exceptional customer service. Quality vehicles. Highly recommend using them. The ease of making the reservation, the instructions on where and how to get the vehicle, the return process, EVERYTHING was excellent.