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Best experience renting a van. Very professional prompt and convenient.
Tracy was great. Definitely going to rent again.
Thanks
Daniel
I especially appreciate the excellent customer service from Tracy: on the scheduled pick-up day, he called me in the morning to notify my reserved van has some issue and he asked me if I can come in a little bit late. In less than two hours I got another call that they've switch vehicle and ready for me to pick it up. The vehicle stayed in good condition throughout my trip.
Bluetooth media connectivity would be a nice addition.
Very good overall experience. Very good communication. Van was as expected. Office was closed when I brought back the van, but check-out was as expected. Based on my experience, would rent with UVR again.
Incredible company. Exceptional customer service. Quality vehicles. Highly recommend using them. The ease of making the reservation, the instructions on where and how to get the vehicle, the return process, EVERYTHING was excellent.
The staff at the Anaheim office are awesome and I will be using them again
Staff was friendly and super helpful
They picked me up at the airport and dropped me off when I was done highly recommended
Although we didn’t meet anyone in person because of the after hours pick up and drop off, Mike did a great job assisting us through phone and emails.
Mike and Tracy provided great service. I must come back if we need rent a van in future.