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Great Staff. Great Communication.
Nice friendly
get closer to Vegas Strip, or offer pick up at my hotel. Van drop off to me would work also. If this was available I was not told.
Thank you Louis. I'll be calling again next year.
I would never rent from this agency again. They did not provide the van requested under contract. In addition, there were unexplained fees, couldn't get a straight answer on anything, and unwilling to work with us. Unprofessional and unknowledgeable. They made us pick up the van in a random garage and dropped it off in a random parking lot. Not a legit place to rent a vehicle. Stay away from this company.
Agency reply:
The van that was reserved became unavailable through an unforeseen event. This was explained and we provided two vans for the same cost of the original one. No extra fees. We have designated parking lots at the airports we can leave the vans for pick-up or returns for customers who arrive or depart after business hours. A very simple process.
Easy, quick, and courteous. Could not have asked for a better 1st time experience.
Everything was great!
Rental went very smooth, both pick up and return. Vehicle was as advertised (12 pax van).