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Louis and Mike at the LAX location were fantastic! I forgot the driver who dropped off the car, but he was on time and courteous. I would recommend renting to others and the van was the best ever. The Toyota Sienna van was efficient on fuel compared to another van I rented, a Dodge Caravan, which guzzled all the gas. The drop off at LAX was easy and straightforward. I have never rented from such a great company, can't wait to use you guys again!
Sincerely,
Lori
Vancouver, B.C.
Louis and Mike at the LAX location were fantastic! I would recommend renting to others and the van was the best ever. I have never rented from such a great company, can't wait to use you guys again!
Sincerely,
Lori
They (Ben and Michael ) keep me up to date with my status of my van rental in a timely manner . They call me and reply to my email efficiently, i like their services
The money that I spend it was worth it thanks !!!
Van was fairly dated. It worked out well, so I guess no real complaints. Though, I did have to go to a service station to replace a headlight.
Agency reply:
Mr. Pokharel,
Thank you for your rental. You did make us aware that the bulb had blown out after you picked up the van from our Las Vegas location. We offered to repair the lamp, but you were already out of town. Thank you for replacing the bulb and we did reimburse you when returned the van.
Mike and his staff were very helpful and made sure all my needs were taken care of. He made sure I gave him all of my travel information to make my rental experience carry on without a hitch.
Nice van , nice people 😀
The service is quite good. Although after booking confirmed, I tried two other types of booking to get lower cost and presented to the desk officer, he still helped to applied the better rates I did online to my done booking. Service is good, have water for guests and don't have to wait long. 5 stars.
Good to have pickup and drop off service at the hotel .
the people at united van rentals, really stepped up, my flight was 5 hours late getting to LAX, they tracked it the whole time, even as I was sending emails, or calling, they always knew exactly what was happening. The van was right where the drop off driver said and he even watched for us and pulled around the lot to us.
Excellent job, people. Awsome!!!