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Van was fairly dated. It worked out well, so I guess no real complaints. Though, I did have to go to a service station to replace a headlight.
Agency reply:
Mr. Pokharel,
Thank you for your rental. You did make us aware that the bulb had blown out after you picked up the van from our Las Vegas location. We offered to repair the lamp, but you were already out of town. Thank you for replacing the bulb and we did reimburse you when returned the van.
Mike and his staff were very helpful and made sure all my needs were taken care of. He made sure I gave him all of my travel information to make my rental experience carry on without a hitch.
Nice van , nice people 😀
The service is quite good. Although after booking confirmed, I tried two other types of booking to get lower cost and presented to the desk officer, he still helped to applied the better rates I did online to my done booking. Service is good, have water for guests and don't have to wait long. 5 stars.
Good to have pickup and drop off service at the hotel .
the people at united van rentals, really stepped up, my flight was 5 hours late getting to LAX, they tracked it the whole time, even as I was sending emails, or calling, they always knew exactly what was happening. The van was right where the drop off driver said and he even watched for us and pulled around the lot to us.
Excellent job, people. Awsome!!!
The mileage cost is too high
Agency reply:
Hello Mr. Nessi,
Thank you for your rental. You drove over 600 miles for a one day rental. We charge the typical .35 cents per mile after your allotted one day free miles. If we didn't, we would not be in business very long.
United Van Rentals
Easy drop off
The van was immaculate, the checkout and check in were a breeze and overall it was a fantastic experience. I'd highly recommend this company to anyone looking to rent a vehicle.
Very accomadating