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Tony was great and very friendly.
I dealt with the manager, Tony. He was very pleasant to work with and assured me that the after hours pick-up would be easy. Well he was right. I was in and out in less than 5 minutes. Their rates were by far the lowest around. The vehicle was clean and ready to go. I will definitely be using United Van Rentals in the future!
Everything went well. Will definitely rent from United Van Rentals again if we ever have a need for a 15-passenger van.
Van was dropped off in a parking area with the keys stuffed in a hiding place. We had to pay for parking to get our rental out. The van was returned the same way, no person to person contact at any point in the transactions. Our flights were on time as indicated by the itinerary they requested and received. Only dealt with the staff over the phone, but they were knowledgeable and friendly each time. Van was clean and performed as advertised. Would definitely recommend.
The expected van was not available on the last minute, however, the staff took initiative to rent it from its associate. Thus when I came to pick up the car, they brought me to their associate to pick up the car.
United Van Rentals gave superior service even during unexpected event. I had an accident when the window was broken and it was out of their reach to replace the vehicle (15 passenger van), however, they managed to handle the situation thus my trip could be continued. I really recommend to purchase full insurance.
The van is very well maintained as well. Great service !
Would have liked yo have had a newer model and not so commercial like. But it was the best value I found in the OC area.
Was not a bad experience
van was driving good.. it's good for long drive. i will come back again to rent the van..
Great rental experience. The van was perfect for our family's travel needs to Monterey, CA