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The expected van was not available on the last minute, however, the staff took initiative to rent it from its associate. Thus when I came to pick up the car, they brought me to their associate to pick up the car.
United Van Rentals gave superior service even during unexpected event. I had an accident when the window was broken and it was out of their reach to replace the vehicle (15 passenger van), however, they managed to handle the situation thus my trip could be continued. I really recommend to purchase full insurance.
The van is very well maintained as well. Great service !
Would have liked yo have had a newer model and not so commercial like. But it was the best value I found in the OC area.
Was not a bad experience
van was driving good.. it's good for long drive. i will come back again to rent the van..
Great rental experience. The van was perfect for our family's travel needs to Monterey, CA
The waiting line was a little long and slow, everything after that was outstanding!
I suppose to pick up my van on 2nd june and on 1st june at 8.30pm manager from las vega branch and aid we donot have u r vehicle instead of ford transit we can provide ford economy or we can cancel ur reservation without cancellation charge so I cancel my reservation and book same kind vehicle from different rental place I got more cheaper and they provide good ervice too
Great rental experience! Would rent from this company again - Mike and Louis were awesome!
Good