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Great overall service
Tony did a great job and was very helpful and accommodating!!
United Van Rentals were awesome to work with. They will be my first choice in van rentals in California.
The only reason I did not mark the check in great, is that we had to wait for another party to check in and be taken to their vehicle. Otherwise the entire experience was great. We had absolutely no problems. Renters should recognize that some of the parking garages in Las Vegas have ceilings that are too low for the 12 passenger van. You can get around this by using Valet parking.
Was not informed about processing fee. Van was rented to 11-27-15 3:00 pm. At 10:00 am agency called me and asked if I was finished with the van. I said almost. He asked if I could return it right away because they were short of cargo vans. I said sure I will do my best. I returned the van at 11:00 am. and asked the employee maybe I could get a break on the milage for dropping van off early, he laughed and said he would talk to boss. I left agency without even a THANK-YOU.
Satisfied the good service. Thank you.
Cargo van was available, as promised. It was clean, fuel efficient and well cared for. I would rent from United Van Rentals again in the future, if need be.
I realize that it is very difficult to have car seats available but it would have helped both your agent and myself (grandma) to know if the car seat that I picked out was properly sized. As it turns out, 1 was ok and the other was not the correct size. Luckily we did not travel far so we made do...
None.
The 15 passenger van we rented worked out perfectly. The rate was very good, the staff very helpful and the location was easy to get to. We would definitely use them again.