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I have rented from other off site rental agencies before and have found it to be a hassle NOT this time! The airline changed our arrival time at the last minute and I called and they were happy to bring the van early. The van was delivered to us no waiting at a counter at a rental agency. And the van was great, clean and in good condition
Couldn't have had a better experience. We would rent here again.
Thanks so much
Both Mike and Holly were great ! Mike pick us up at the airport and Holly drop us off both were very knowledgeable about their job directions in a little bit of history in the area
Tony was super helpful and courteous. Very professional and kind. If I'm in the market for a van rental again, i won't hesitate to get in touch with United Van Rentals.
Tony was very helpful throughout the rental process. I really appreciated his thorough and prompt communication and he was so helpful and nice when we checked out the vehicle. Thank you!
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The brakes makes noise and the van needs alignment.
The ceiling has a dirty mark on it also.
Thanks,
Carlos Alvarez
I spoke with Tony and arranged for the rental. I was unable to get a 15 passenger van so I signed a credit card authorization for a 12 and had to rent an additional vehicle. When I called back questioning why I was being charged for 4 days instead of 3 he was very rude and confrontational. I was desperate to rent the van so I dealt with him anyway. If our team hadn't needed the van I would have cancelled.
Loved it!
Requested for 12-passenger Transit with extra cargo space but got offered a 15-passenger version with two back seats removed. Transit van runs great but the lack of cargo space made luggage loading a major chore.
Rented Garmin GPS has a non-responsive touch screen, not a good value for the money.
Great service