XTRA
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Thank you for providing us with a great rental experience.
The only issue I had was that upon pick up, I had to wait 20 minutes for the guy to come to the counter and when he did, no apology was made for having me wait so long
All the Xtra staff go above and beyond to serve us. Especially appreciated is their showing up at 1:30 in the morning when planes tend to arrive. Communication is exceptional giving us such confidence that we will have a car when we arrive (we have not had one with some of your communication, despite having confirmed reservations). Prices are excellent and the cars are always clean and mechanically sound. Xtra is our go to car rental agency!
Ensure that your backup cameras has night vision as well
Truly appreciate the service I received, you have officially made yourself my preferred agency for all my trips. The leave of customer service I received was stellar. Thank you!
The young man who dealt with me has excellent customer service skills. Kudos to him. It's rare to experience that level of customer service in trinidad
Marcus and Kadeem were amazing in providing outstanding customer service during my recent car rental experience on my trip to Trinidad. They were prompt, courteous, and efficient and made my trip to Trinidad smooth and stress-free. Thank you!
Great Experience but I need to know when will your deposit be returned once the vehicle has been safely returned
very good service and the staff was very helpful . Thanks
Agent Kadeem was available at 2am to meet and hand over the car. I appreciated his professionalism and great service. All the other agents surpassed my expectations from the 1st communication via What's App to their follow up after I dropped off the car. Thank you