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everything was well done . Only improvement , having cruise control on vehicle .
I've rented from Zoom a few times now. The rates, service and car provided where all above expectations. I'm so impressed. I also LOVE the location. It's off site of Lester B. Pierson Airport, which is the most complicated airport to get in and out of. But the location of Zoom is so easy to navigate around. Always a very easy and fantastic experience with Zoom.
Thank you.
Dear concerned
You should make arrangements to pick your customer within certain distance as others do.
We were so impressed with the pick up from our airport hotel despite the poor weather and the courteous and prompt attention at the rental office. The car was brand new (22 km.) and the rate was unbeatable. This rental agency seems to be family run and is unbeatable for value, honesty and quality!
We will be back whenever we require a rental vehicle.
F
The driver who picked me up told me that Zoom did not have a car for me and so he was taking me to another car rental place (Trans Canada Car Rentals, )with whom Zoom worked in case of this happening. He was very apologetic and very nice. That being said, I was happy with my experience. U do need to remind renters in BIG letters when they book on line with u that they need proof of 3rd party liability coverage from the province in which they insure their own vehicle.
Great service, great staff, great value. The car was brand new. I definitely recommend Zoom rentals and will definitely consider renting from them again.
Very very satisfied great customer service will definstely
Rent again from ZOOM. Thanks
I have rented from Zoom for the last 4 years and am very pleased with the pleasant, courteous service, quality of the vehicles and the excellent shuttle service from the airport to the car rental office and back to the airport. After checking with all other rental car companies, I still find their pricing way, way better than the big names. They even programmed my personal GPS so that I could avoid the toll highway fees. I will continue to rent from them. One happy camper !!