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great service
excellent service
Great rental and amazing price. However wish there was an option to change your length of rental and be semi reimbursed. I had to hand back my rental a week and a half early due to issues with my insurance coverage and there was no compensation for the return.
Overall great service and I'd definitely rent again from zoom
Rates are very good compared to market rental rates and it is very good experience to rent from Zoom Rental
Excellent pricing and overall great service. The car was great and I will use your rentals again!
Pleasant and helpful staff, was given a complementary upgrade.
Will defiantly rent again.
I don't know why I got charge $25 extra in the name of airport tax as we didnt pick up vehicle at airport or not even drop it off at the airport. that made the entire quotation above my budget. if you can answer me or refund for wrongly charge then I will be satisfy. Actually I am thinking to inquire about airport tax to the airport authority to find out more to get the right answer.
The front line customer service person was a short lady who has extremely pushy and rude. She could not find my information, was argumentative and generally was just unpleasant to deal with. I have mentioned this to the manager and to the shuttle driver - I am hopeful a staffing change will be made. It's good I didn't meet her in my first interaction with Zoom - I probably would not have returned. Rest of the staff is very good however.
Great experience
Will rent again