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It was fine...car could have been washed better, interior could have been a bit cleaner.
As always, I was extremely satisfied with the whole experience. The staff are friendly, knowledgeable and courteous.
The initial representative was somewhat rude and the car was so uncomfortable. I have been in a rental from ZOOM before and it was so comfortable. This time it was like sitting on concrete blocks.
Great company, great rates!
the pick up area was not clearly explained, but got it sorted ok, over phone as I went, pick up lady in van was super nice
Will be back.
Friendly people and quick service. 5 mins from airport and took us to the proper terminal. Thank you
The offer of a printed map would have been helpful for the Toronto area. Not everyone has gps to help navigate.
From staff to vehicle, everybody,and everything was very pleasant and far exceeded my expectations.i was very well taken care of and received very good value...will gleefully rent from ZOOM again!!!
Hope you can open an office in Toronto near Down town