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no complaints good value
Have rented many times from Zoom and have always had good service.
Our rental experience with Zoom Rent - A - Car was great. We have never had an issue and would recommend them to anyone. We will definitely rent from them again.
I had to wait awhile at the airport for the pickup. Could have been only 20 mins, but when I called they said 5 and then it took maybe 15 to 20. Wasn't a problem but had I been told 20 and they came in 15 minutes, I would have been happier. Overall great experience though.
Rental Rate: $165.00
1 week @ $115.00: $115.00
2 days @ $25.00: $50.00
Coverage and Extra Charges:
Low Cost (LDW) Save & Still Pr: $152.91
Sub Total: $317.91
Taxes and Fees:
Maintenance Fee: $4.99
V.L.A.T.R: $44.55
T.F.F.C: $3.60
H.S.T.: $48.24
Free Mileage: unlimited
Total Charges: $419.29
This is the deal I get but when I come there they charge me 1200 usd and no free mileage: only 3000 KM
I have not yet seen my VISA bill so I don't know if I have been charged correctly, nor have I yet got my email receipt, but it's only been 2 days. I am assuming that will go well and will be in touch if it does not. Great car, faster service than expected. My husband is now going to rent from you for his trip to Toronto next week
the staff was calm and efficient even though the line up was long. I didn't feel rushed through by the gentleman serving. He gave me his full attention .
Very courteous staff. You will see me again.
To be honest, I felt like Zoom was out to screw me over. I didn't feel comfortable not marking the scratches myself since he missed surface scratches and I had to request the GPS that I signed for. The reason I didn't like the car because I thought the screen would include GPS and I didn't use that all week. I also didn't expect the $700 deposit on the vehicle. It wasn't made clear. Your shuttle was rude, but I liked how the rep ran to return my husbands glasses and the woman was very friendly.
Everything was great, excellent value for money. Worth it. The only minor thing is that we had an empty starbuck's cup left in the car but still, I have no complain. Would rent again.