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Was happy with the cost, but not service. Took over 30 mins to e picked up and no one at the office at opening, late by 10 mins. Almost missed my flight
Overall excellent value but slow service. Waiting time at airport 45 minutes. In office pick-up 1/2 hour. Return; 1/2 hour
The Bad,
Car rate was three times higher than online quote.
Surprise 3rd party insurance of $10 per day added to bill.
I rent cars all the time and this never happens.
In short, as usual great experience....however cars are not as fresh out of production line as compared to other agencies but worth..unless you are going to an award function.
Nice rates, good service but below expectation vehicle. However, from my experience of using many many rental services, these are certainly above average and i have already made my next reservations with this car rental agency. So, I am happy with the services.
Excellent value for the money. Renters should make sure they bring proof of rental car insurance to avoid extra fees.
Good value, friendly staff
had great experience and good rates got through carrentalexpress
Great rates , good car definitely recommend this car rental
While everything went smoothly, I had the constant feeling they were trying to pull one over on me. They advertised unlimited mileage but when renting said I had "unlimited mileage up to 3000 km." That is not what the word "unlimited" means. I was driving less than that so it wasn't an issue for me. They also tried very hard to scare everyone into buying extra insurance saying it was a requirement to have $1 million in Ontario. That simply is not true. Inspect your car well before leaving.