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Overall had a VERY good experience with Zoom and will use them again. The customer service guys were very helpful and friendly. The car was in very good condition and a pleasure to drive. Although, initially they did not have my car available on arrival and wanted to downgrade me - which I was ok with - but they were only going to offer me a $20.00 discount for a 10 day downgrade - which to me was COMPLETELY unacceptable. They really need to revisit this policy and offer more to their customers
It was good. I hope the pickup is more frequent and quicker. I waited for more than 10 minutes at Viscout
Its my go to place when the rates in other rental places at the airport are higher.
getting picked up at the airport and taken to the airport is better but ssshhhh don't tell Zoom... oh, and its an easy find along Dixie ave in Mississauga just outside the airport for dropping off the car
The shuttle service adds a little bit more time to the trip, but for the rental price, totally worth it. We travelled with a 3yr old and no problems at all.
excellent service
Everything is good but the prices have considerably gone up in the past couple of months.
Excellent service
Very well looked after by one attendant and the other was rude.?
The driver that picked us up at the airport was wonderful. We were told pick up in 15-20 mins and he was there in 4
And he dropped us off at the terminal that was great too.
Would use them again in a hart beat .