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Very positive experience. Would be nice to receive something with directions to return, or a map.
No problems. Easy rental. Good explanations. Good instructions for returning car.
The car was very good. The staff office were very helpful.
The staff is professional, and the service is very good, We liked our experience.
convenient and inexpensive
Good service and the staff is helpful
Good
The only reason that I rated the staff courteous level as "Good" was because the shuttle driver (an older man) was incredibly grumpy and outwardly rude to customers. Everyone else was amazing.
The experience we had was good. One of the issues we had was when we were picking up our car, and had given my credit card, the clerk told us dogs were not allowed. We told her that no where did it say dogs were not allowed, and that our dog is a hypo allergenic, non shedding, small bijon poodle who travels everywhere and anywhere with us. She did however let us rent, but it did create stress with my 31 week pregnant wife and our 19 month old son after a long flight in from Calgary. Thank-you .
My flight was delayed because of weather. I extended my rental by 2 days then by 1 day. Because the original rental was to be returned later than the original pick up time, I was charged for the same day twice, which I didn't think was fair.
Also, because the 2 day and 1 day extensions were made in advance, I think that a fixed should have been charged. Instead, I was charged 50 for the first two days, and 30 for the extra one day.
Would have been nice if 75 was charged for 3 extra days