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I had a great experience with this store. The staff is very knowledgeable and helpful. and there was no extra hidden fee.
Never had a bad experience from Zoom Rentals in Toronto.
I have rented from Zoom many times in the past and always have a good experience. This time I was the first renter of a brand new Honda Civic. Never a problem with this company.
We were very pleased with our experience at Zoom Rental. The cost to rent was $200 less than other car rental agencies. The staff was professional and excellent. The only hiccup was that we had to wait 40 minutes for a pick up at the airport and then there wasn’t enough space in the van for everyone - must have been a popular time at YYZ to fly in. It all worked out in the end. I would definitely rent from them again.
Car was as described and fit our needs
I have rented cars from Zoom Rental for almost 6 years now and very happy with their service.
I have rented from all rental companies, you can not get better value anywhere else like you do at Zoom Rent-A-Car, been renting from them for 5yrs.
Charlie Simpson
Prism Lighting Group
Purchased pick up and drop off within 10k radius for $25. Had to argue to get same. Make I spoke to was helpful. Female not helpful at all. Waited 90 minutes for pick up day of rental. Very frustrating
The windshield washer light was on when I got the car, but other than that, everything was good with the car. However, you guys require an insurance proof (which I have never been asked anywhere else), but you don’t tell your customer to bring it when we
book. I had the proof though because I read all your bad reviews online and a lot of people stated that I needed to bring it. So, it was not an issue for me in the end. Overall I was more satisfied than I expected with my experience.
Very professional staff