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Great experience and free upgrade even with a last minute reservation. The only company I rent from now.
Zoom Rent-A-Car is fantastic. Another great experience, without the hassle or high costs.
Always very good survice....Ron
Best place to rent car in Toronto.
The ONLY three issues with Zoom YYZ rentals concerns the pick-up service at Viscount Station. 1. You need to learn how to get to Viscount Station 2. You need to feel comfortable getting into their unmarked car. 3. You need to be arriving and departing the airport during their open hours in order to get a ride from Viscount or to the airport. If you/we can check all three of these items, savings and service are top notch!
Great people, great service, great value. Thank you.
$60 early pick up fee is outrageous.
So I sent an email the day before to cancel early pickup and reschedule for 8 AM. I was still charged the fee and not picked up until 8:35. My car had not been washed...Inside was clean. Rather disappointing.
Staff were friendly and knowledgeable and ensured we were not waiting for ages. We were on the road in no time.
Other than a brief wait for pick-up and a surprise regarding the need for Third Party coverage for rental cars on my insurance that I had to arrange at the rental counter, my experience was great and the rate was excellent.