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I loved the experience thoroughly. Soo smooth n easy.
Good customer service and brand new car
Very efficient and courteous service. Have used them 4 times now and find their rates to be unmatched and the experience a pleasure and stress free.
Zoom provided us with excellent car rental service in all respects
None
I've been using Zoom since 2011. Always good. Though they don't seem to take note of long-time customers.
The first vehicle we were given this time was a Mazda. The low pressure light came on within 3 KM of the office on 401. When I phoned to ask what they wanted us to do they said we could just keep going and see what happened or bring it back. We opted for the later and when we got back the tire was flat. We were given a different vehicle but we were charged for the tire repair which we thought was a little unfair. Other than that we are very happy with vehicles, staff and service.
Terrible customer service!
They should know how to be nice.
Great If your looking for a cheaper rate than the airports. But not if your looking for convenience.
Rental was good - I thought the rate was the complete charge and found out the fees and taxes were not included. Still an OK deal but would have like to see complete rate when looking at the quotes.