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Hassle free experience
I WAS EXTREMELY SATISFIED WITH THE QUALITY OF THE VEHICLE AND THE PRICE FOR THE RENTAL BUT THE PICK UP AND DROP OFF TO AND FROM THE AIRPORT LEAVES MUCH TO BE DESIRED. GOOD CUSTOMER SERVICE WAS LACKING AS I GOT THE IMPRESSION THEY WERE DOING ME A FAVOR AND I WASN'T SPENDING MONEY. REGARDLESS OF THIS I HAD AN OVERALL POSITIVE EXPERIENCE AS I WAS PLEASED WITH THE VEHICLE I RENTED.
I have used Zoom Car Rentals twice, and they have been very professional and helpful. They accept my insurance from U.S.A. This time they even upgraded me to a nicer vehicle without any extra charge. Great prices and value. Thanks Zoom.
Ray from San Diego
Overall very good staff , polite and the service was very good. The car was in great condition , brand new and it was really worth value for money. I would recommend to anyone that needs a rental car. I would definitely rent again with Zoom. Thanks
Simply, great car, quick efficient service. In and out no issues.
Thank you
I had a good first experience with Zoom & so I gladly went back to them, except this time it wasn't as pleasant. When I went to drop off, was told the driver door has a minor scuff, I took a look at it & was surprised as it was something that can be easily missed. When they ask you to inspect the car at the time of picking up, one looks for big dents/scratches, not minor scuffs that was showed to me. So be very careful when renting from them, either take pics or do a thorough inspection of car.
I have used this rental agency once before and I was impressed with their staff and car rentals.
Very happy with this rental experience
Great service, competitive price, always new cars with minimal kms, very easy to work with, would recommend to all.
I like the online booking and your hours of operation..Easy going!!!!