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Zoom was great. They recognised the insurance coverage I already carry and didn't push to sell me more like other rental car companies. They picked me up and were friendly and courteous. The car provided to me was excellent and the entire experience was awesome
Excellent service. Staff are courteous and very helpful. Definitely will rent from Zoom again.
HAVE SIGNS 'ZOOM" ON PICKUP AND DROP OFF VAN
Not crazy about the extra charges I didn't find out about until I got to the desk--the $8.95/day extra insurance I was obligated to accept, for instance. Knowing about this ahead of time would have allowed me to make a fairer comparison between rental companies. Also not sure why I have to pay an extra $5 to go from Ontario into Quebec and why that limits my km allowance--I could drive to Thunder Bay, much further but would have unlimited km that way? At least don't call it "US charge!"
Thanks Zoom! I really appreciated being dropped off at the terminal after I returned my rental car to you. Great service.
This is the third time I have rented with Zoom. They are always helpful and their pricing is always fantastic.
Great service
Worst experience ever........will never be back and will tell all I know to avoid them like the plague
Good price and value. Great service. Only thing I wish they had told us about the closure of the exit. It was a nightmare to find a way to drop off the vehicle.
I loved the little Mazda 3 that I rented; very peppy, and I felt safe on the freeway in it.
Pick up procedure was a bit time comsuming, but that is because 5 rentals and 2 returns happened at one time.
Overall, very satisfied.