Error Messages

What Does It Mean When I Get the Message:

"The page cannot be refreshed without resending the information. Click Retry to send the information again, or click Cancel to return to the page that you were trying to view?"

Car Rental Express uses a powerful database system to display many of its dynamic components. As a result, many details of your choices are saved, for example your desire to see premium cars only, or to search the New York area in January.

While this information is often stored on Car Rental Express's servers, occasionally it is stored on your personal computer (See: What Are Cookies?). When it is stored on your computer, if you refresh a page or press the back button you will occasionally see the above error message, requesting that you allow your computer to resubmit data to Car Rental Express.

Clicking "Retry" will almost always display your previous page with information correctly entered.

What do These Browser Messages Mean? Is my Computer or Privacy at Risk?

Internet Explorer:

"This page contains both secure and non-secure items. Do you want to display the non-secure items?"

Firefox:

"You have requested a secure document that contains some insecure information. The insecure information will not be shown. For more information on security choose Document Information from the View menu."

These messages actually are the result of our careful efforts to ensure your online security and privacy.

Car Rental Express proudly utilizes SSL (Secure Sockets Layer) with encryption verified by GeoTrust, the industry leader in secure Internet commerce. On any page where you must enter personal information, SSL and GeoTrust ensure that this information is protected and secure. However, on these pages there are also elements such as images, headers, and text that do not need to be secured, and therefore these pages contain both secure and non-secure items.

To summarize, these messages mean that your privacy is not at risk.