Rental Questions

Each rental agency sets its own policies concerning minimum age requirements. Generally, those 21 and older may rent a car. Under the age of 25 there might be a daily surcharge of $10.00, for example (this varies widely). Please check the agency's individual rental policies. After selecting a vehicle, go to the Policies tab to see if they have age restrictions or fees.

A valid drivers license from one US or Canadian jurisdiction is valid in other US and Canadian jurisdictions. For other out of country licenses, if the license is not in the language of the jurisdiction, an International license plus the local license is generally required. International licenses can usually be purchased at auto clubs.

Car Rental Express rentals generally cannot be one-way rentals. CRX affiliates are independent car rental agencies. Returning the rental car to other than the renting city is in most instances not possible.

The rental rate as listed by the individual car rental agencies is the base rate for the length of the rental. As you proceed through the reservation process, insurance and other options will become available, allowing you to know the total price before you make a reservation. Insurance Policies vary by agency. Once you have selected a vehicle, you can check these at the Policies & Insurance tab of the rental center.

Once the reservation process is finished, a Reservation Confirmation Email is sent to the email address entered into the reservation system. This confirmation has all the necessary information concerning your reservation including dates, rates, vehicle type, agency location information, and rental policies.

The Reservation Confirmation Email also contains contact information for your chosen agency, should you wish to contact them directly to further confirm your reservation.

If you are requested to pay an upfront deposit for a rental reservation, please make sure that you review and fully understand the rental agency's refund policy first. Check the Policy tab after selecting a vehicle.

If you are not able to pick up the car, please make sure that the reservation is cancelled. In the event where you have not cancelled the reservation and could not pick up the car, refer to the agency's rental policies concerning this situation.

The confirmation number for your reservation first appears on the "Thank You" page. This page is generated by the Revolution reservation system after the reservation is complete. This page is emailed to the email address you supplied during the reservation process.

Once the reservation process is finished, a Reservation Confirmation Email is sent to the email address entered into the reservation system. This confirmation has all the necessary information concerning your reservation including dates, rates, vehicle type, agency location information, and rental policies.

If the rental agency has optional equipment (such as ski racks, or infant seats) this information is available in its respective "Agency Profile".

To find an agency's Special Equipment Availability, proceed to the World Directory, click on your region of interest, click on the city, choose your agency, and click on "rental policies" in the left hand bar to examine the Special Equipment availability in your area.

Each agency has its own Pick-Up and Drop-Off policies.

To find an agency's Pick-Up and Drop-Off policies, check the Agency Profile tab. Pick-ups and drop offs are one of the first business practices described there. Information may also be found at the Policies tab.