We were MORE than impressed with our rental. The staff were courteous, knowledgeable and kind. We had a small issue with the vehicle and within minutes a staff member from A Car came to meet us with a new vehicle. My husband had left his sunglasses in the old vehicle and this was at about 4:00 pm on Christmas Eve. The driver called when he was about 1/2 hour away and offered to come all the way back to return the glasses. What a gem! I will DEFINITELY rent with this agency again!!
Testimonials
What real renters have to say about their experiences with our rental agencies
Testimonials
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I really couldn't have had better service. I'll rent from them every time I'm in Ft. Lauderdale.
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Besides the courtesy and personal attention, I noticed that renting with a non-airport agency is actually more convenient. Instead of dragging our suitcases out to the shuttle area and waiting anxiously for the right bus, we were picked up at the baggage claim, assisted with bags. We then drove off in the same car, bags still in the trunk. The same thing happened at drop-off. Al drove us straight to the AA check-in with our bags still in the trunk. Airport rentals? Never again!
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All of the staff were friendly and helpful. It was very easy to get the shuttle to the rental offfice. The staff provided great suggestions regarding getting gas upon our return, and suggestions for things to do during our stay. It took only a few minutes to pick up and to return our car. The car was in excellent shape and got great gas millage. We will use Sunshine for all of our trips to Florida.
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I was a bit skeptical because the weekly rate for a compact seemed too good to be true. But all went great - prompt pickup for a 5 minute shuttle ride, courteous and friendly staff and a free upgrade to near brand new SUV! They accepted my collision insurance through CIBC Infinite VISA but I had to bring proof of my public liability insurance. I knew this in advance and they accepted a copy of my car insurance (ICBC from BC). I have no problem recommending this agency.
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I had not heard of B&W before so I was a bit anxious. The pick up in a car at the airport was the best!!! Very nice people, clean and perfect car, efficient..on the return they took me back to the airport in good time to catch my flight. Love the "princess" pick-up and drop off. Will definitely use them again, probably at Christmas! Thanks
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I flew into LAX from Australia for my son's wedding & needed everything to go smoothly. The staff at all levels were very helpful, from email communications with the rental office prior to my traveling, getting picked up at the airport, getting the car, and getting back to the airport after returning the car. The staff was great, the price was significantly better, and everything went perfect. Whenever I come to visit my son, I will be using B & W ... I highly recommend them to others.